About the Book

Practical Strategies for Team Success

This straightforward, illustrated guide takes the mystery out of teams in the workplace. “Team Basics” covers it all—from launching your team through process and problems, to disbanding—and along the way addresses specialized issues such as dispersed (‘virtual’) teams, multinational teams and generational teams. Written in easily digestible sections, you will be entertained as you learn, wanting to keep a copy on your desk for constant reference!

Smart, hard-hitting tips and techniques to help your team become extraordinary! This 211-page, soft-covered book is a necessity for anyone who works with or manages teams.


  • Kristin Arnold

    Certified Professional Facilitator | Master

    Kristin Arnold

    Kristin Arnold MBA, CSP, CPAE Speaker Hall of Fame, CPF | Master, is passionate about making all panel discussions more engaging, interactive and collaborative. She has surveyed and studied what makes panel discussions absolutely fabulous – or not.

    Since 1993, Kristin is the founder and President of Quality Process Consultants, a boutique consulting firm specializing in galvanizing leaders and their teams to think things through, make better collaborative decisions to achieve sustainable results.

    She’s a high stakes meeting facilitator, trainer, keynote speaker and panel moderator, known for her concrete approaches and practical concepts, tools and techniques her clients can apply immediately to see positive, substantive results.

    Kristin was one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard the USCGC Buttonwood, a seagoing buoy tender.

    She parlayed her understanding of teams and teamwork with an MBA in Marketing Strategy into a specialized management consulting firm focused on building extraordinary teams in the workplace.

    She is an award-winning author and Past President of the US National Speakers Association. She divides her time between Scottsdale, Arizona and Prince Edward Island, Canada.